How to Remove WhiteWindow Ads

What Is WhiteWindow?

Ads by WhiteWindow

WhiteWindow is an adware program that can get installed on your computer alongside software you download from the web for free. WhiteWindow is promoted as a helpful utility giving you access to discounts and coupons for online stores and such. What this really means is that WhiteWindow displays advertisements – banners, in-text links, coupons, pop-ups – on web-pages you visit, often covering some of the content and generally being a nuisance. If you encountered ads tagged “Save Money with WhiteWindow” or “Ads by WhiteWindow” in Chrome, IE, Opera or Firefox, this removal guide will help you to delete WhiteWindow from these browsers.

Is WhiteWindow a Virus?

You can say it is a mild form of malware. WhiteWindow doesn’t cause outright damage, yet it isn’t without downsides. Even leaving out the fact that WhiteWindow often gets installed without the user’s knowledge, it displays some worrying behavior. WhiteWindow collects information about the user in order to customize the ads. The ads themselves can lead to untrustworthy web-stores, using which may result in your financial details being stolen. Also, WhiteWindow may cause browser slow-down and crashes.

How to Remove WhiteWindow

The simplest method to stop WhiteWindow ads is to run an anti-malware program capable of detecting adware in general and WhiteWindow in particular. Norton Security is one of such tools; it finds and removes all files, folders and registry entries left by WhiteWindow.

Download SpyHunter

Other software that may be able to get rid of WhiteWindow:

Norton (Windows, macOS, iOS, Android) The link may not work correctly if your country is currently under sanctions.

You can also try to remove WhiteWindow by hand using the following instructions.

Remove WhiteWindow From Programs and Features

Go to Programs and Features, uninstall WhiteWindow if you can find it there. Uninstall also any suspicious programs, programs you don’t remember installing, or programs you installed just before WhiteWindow appeared on your computer. If you are not sure if a program is safe, look for the answer on the Internet.

Windows XP:

  1. Click Start.
  2. In the Start menu select Settings => Control Panel.
  3. Find and click Add or Remove Programs.
  4. Look for WhiteWindow in the list. If you find the app, highlight it.
  5. Click Remove.

Windows Vista:

  1. Click Start.
  2. In the Start menu select Control Panel.
  3. Find and click Uninstall a program.
  4. Look for WhiteWindow in the list. If you find the app, highlight it.
  5. Click Uninstall.

Windows 7:

  1. Click Start.
  2. In the Start menu select Control Panel.
  3. Find and select Programs and Features or Uninstall a program.
  4. Look for WhiteWindow in the list. If you find the app, highlight it.
  5. Click Uninstall.

Windows 8 / Windows 8.1:

  1. Press and hold Windows key Windows key and hit X key.
  2. Select Programs and Features from the menu.
  3. Look for WhiteWindow in the list. If you find the app, highlight it.
  4. Click Uninstall.

Windows 10:

  1. Press and hold Windows key Windows key and hit X key.
  2. Select Programs and Features from the menu.
  3. Look for WhiteWindow in the list. If you find the app, highlight it.
  4. Click Uninstall.

Remove WhiteWindow From Browsers

To get rid of WhiteWindow, remove WhiteWindow and any suspicious extensions from browsers. If the problem persists, reset browser settings.

Remove WhiteWindow extension from Google Chrome:

  1. Click menu button Menu button.
  2. Select More toolsExtensions.
  3. To remove an extension, click on a trashcan to the right of it.
  4. Click Remove in the dialog box.
Reset Google Chrome Settings:

Note: This will disable your extensions and themes, clear cookies and site data, as well as change content settings, start page, new tab page and search engine to default.

  1. Open a new tab.
  2. Copy and paste into the address bar: chrome://settings/resetProfileSettings
  3. Press Enter.
  4. In the dialog box click Reset.

Remove WhiteWindow extension from Mozilla Firefox:

  1. Click on menu button Menu button and select Add-ons.
  2. Go to Extensions tab.
  3. To uninstall an add-on, click on Remove button next to it.
    Note: If the extension is impossible to delete, click on Menu button => Help button => Restart with Add-ons Disabled…. In the dialog boxes click Restart => Start in Safe Mode. Restart Firefox in normal mode after you are finished.
Reset Mozilla Firefox Settings:

Note: Your extensions, themes, added search engines and download history, among other things, will get deleted.

  1. Click on menu button Menu button.
  2. Click on help button Help button and select Troubleshooting Information.
  3. Click Refresh Firefox… in the top-right corner.
  4. In the dialog box click Refresh Firefox.

Remove WhiteWindow add-on from Internet Explorer:

  1. Click Tools button Tools button in the top-right corner.
  2. Select Manage add-ons.
  3. In the drop-down menu under Show: select All add-ons.
  4. To delete an add-on, double-click it, in the new window click Remove.
Reset Internet Explorer Settings:

Note: This will remove most of your saved browser data, including extensions, passwords and the majority of browser settings.

  1. Click Tools button Tools button in the top-right corner.
  2. Select Internet options.
  3. Go to Advanced tab.
  4. Click Reset… button.
  5. Put checkmark in Delete personal settings checkbox.
  6. Click Reset.

Remove WhiteWindow extension from Opera:

  1. Press Ctrl +Shift + E keys to open extensions manager.
  2. To remove the extension, click on the x button next to it.
  3. Click OK when asked to confirm.
Reset Opera Settings:

Note: This will delete all saved data including bookmarks and passwords and return the browser to freshly installed state.

  1. Exit Opera browser.
  2. Open File Explorer.
  3. Go to C:\Users\username\AppData\Roaming\Opera\Opera, where username is the name of your Windows account.
  4. Find and delete Operapref.ini file.

How to Protect Your PC From WhiteWindow and Other Adware

  • Get a powerful anti-malware software, capable of detecting and eliminating PUPs. Having several on-demand scanners would be a good idea too.
  • Keep Windows firewall enabled or get a third-party one.
  • Keep your OS, browsers and security utilities updated. Malware creators find new browser and OS vulnerabilities to exploit all the time. Software writers, in turn, release patches and updates to get rid of the known vulnerabilities and lesser the chance of malware penetration. Antivirus program’s signature databases get updated every day and even more often to include new virus signatures.
  • Adjust your browsers’ settings to block pop-ups and to load plug-ins only when clicked.
  • Download and use Adblock, Adblock Plus, uBlock or one of the similar trustworthy extensions for blocking third-party advertisements on web-sites.
  • Don’t just click on any link you see while browsing the web. That applies particularly to links in comments, on forums, or in instant messengers. Pretty often these are spam links. Sometimes they are used for increasing the traffic to websites, but often enough they will land you on pages that will try to execute a malicious code and infect your computer. Links from your friends are suspect too: the person who shares a cute video might not know that the page contains threatening script.
  • Don’t download software from unverified web-sites. You can easily download a trojan (malware that pretends to be a useful application); or some unwanted programs could get installed along with the app.
  • When installing freeware or shareware, be sensible and don’t rush through the process. Choose Custom or Advanced installation mode, look for checkboxes that ask for your permission to install third-party apps and uncheck them, read End User Licence Agreement to make sure nothing else is going to get installed. You can make exceptions for the apps you know and trust, of course. If declining from installing unwanted programs is not possible, we advise you to cancel the installation completely.

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