How to Remove “There is a Recommended Update for this PC” Pop-up

What Is “There is a Recommended Update for this PC” Pop-up?

Automatic Update
There is a Recommended Update for this PC.
Based on your update settings, this PC is entitled to an upgrade.
Click here to cancel the scheduled upgrade.
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“Automatic Update. There is a Recommended Update for this PC…” pop-up is not actually generated by the Windows OS, it is caused by a PUP (potentially unwanted program) and its purpose is to trick you into installing more unwanted programs. This PUP had probably being installed on your computer together with some program you’ve downloaded from a freeware site. Another possibility is you’ve downloaded a file (PDF, video, etc.) from an untrustworthy site, and that file ended up to be a malware downloader (tip: if you double-click a file downloaded from a shady site and nothing happens, it is possible that a malicious process was just launched in the background). You may follow this removal guide to get rid of the PUP and stop “There is a Recommended Update for this PC” pop-up from appearing again.

How to Remove “There is a Recommended Update for this PC” Pop-up

The easiest method to stop “There is a Recommended Update for this PC” pop-ups is to run an anti-malware program capable of detecting PUPs in general and the one causing “There is a Recommended Update for this PC” pop-ups in particular. You may try SpyHunter by Enigma Software; it has excellent detection rate when it comes to potentially unwanted programs and malware.

DOWNLOAD REMOVAL TOOL

Other software that may be able to get rid of “There is a Recommended Update for this PC” message:

Malwarebytes Anti-Malware
HitmanPro

You can also try to remove “There is a Recommended Update for this PC” PUP by hand using the following instructions.

Remove “There is a Recommended Update for this PC” Pop-up From Programs and Features:

Go to Programs and Features, uninstall any suspicious programs, programs you don’t remember installing, or programs you installed just before “There is a Recommended Update for this PC” message started popping up on your computer. When you are not sure if a program is safe, look for the answer on the Internet.

Windows XP:

  1. Click Start.
  2. In the Start menu select Settings => Control Panel.
  3. Find and click Add or Remove Programs.
  4. Highlight the app.
  5. Click Remove.

Windows Vista:

  1. Click Start.
  2. In the Start menu select Control Panel.
  3. Find and click Uninstall a program.
  4. Highlight the app.
  5. Click Uninstall.

Windows 7:

  1. Click Start.
  2. In the Start menu select Control Panel.
  3. Find and select Programs and Features or Uninstall a program.
  4. Highlight the app.
  5. Click Uninstall.

Windows 8 / Windows 8.1:

  1. Press and hold Windows key Windows key and hit X key.
  2. Select Programs and Features from the menu.
  3. Highlight the app.
  4. Click Uninstall.

Windows 10:

  1. Press and hold Windows key Windows key and hit X key.
  2. Select Programs and Features from the menu.
  3. Highlight the app.
  4. Click Uninstall.

Delete files generating “There is a Recommended Update for this PC” pop-up:

If the pop-up still appears, you may try the following method (for advanced users):

  1. After the message pops up next time, open Task Manager (right-click on the Task bar and select Task Manager).
  2. Find the process responsible for the pop-up.
  3. Right-click the process and select Open file location
  4. A folder wiil open with one of the files highlighted.
  5. Go back to the Task Manager, right-click the same task and select End Task. The pop-up will dissapear.
  6. Go to the open folder again and delete the highlighted file.

How to Protect Your PC From Potentially Unwanted Programs:

  • Get a powerful anti-malware software, capable of detecting and eliminating PUPs. Having several on-demand scanners would be a good idea too.
  • Keep Windows firewall enabled or get a third-party one.
  • Keep your OS, browsers and security utilities updated. Malware creators find new browser and OS vulnerabilities to exploit all the time. Software writers, in turn, release patches and updates to get rid of the known vulnerabilities and lesser the chance of malware penetration. Antivirus program’s signature databases get updated every day and even more often to include new virus signatures.
  • Adjust your browsers’ settings to block pop-ups and to load plug-ins only when clicked.
  • Download and use Adblock, Adblock Plus, uBlock or one of the similar trustworthy extensions for blocking third-party advertisements on web-sites.
  • Don’t just click on any link you see while browsing the web. That applies particularly to links in comments, on forums, or in instant messengers. Pretty often these are spam links. Sometimes they are used for increasing the traffic to websites, but often enough they will land you on pages that will try to execute a malicious code and infect your computer. Links from your friends are suspect too: the person who shares a cute video might not know that the page contains threatening script.
  • Don’t download software from unverified web-sites. You can easily download a trojan (malware that pretends to be a useful application); or some unwanted programs could get installed along with the app.
  • When installing freeware or shareware, be sensible and don’t rush through the process. Choose Custom or Advanced installation mode, look for checkboxes that ask for your permission to install third-party apps and uncheck them, read End User License Agreement to make sure nothing else is going to get installed. You can make exceptions for the apps you know and trust, of course. If declining from installing unwanted programs is not possible, we advise you to cancel the installation completely.

12 thoughts on “How to Remove “There is a Recommended Update for this PC” Pop-up

  1. Reply
    Dex Luther - December 2, 2016

    I don’t appreciate how one of the tools (Hitmanpro) listed on this article downloads and installs a completely different program (Spyhunter4), which won’t even allow the removal of threats without registering and paying 50$.

    1. Reply
      Diana N - December 2, 2016

      Thank you for your comment, Dex Luther.
      I double-checked: the “HitmanPro” link leads to www.hitmanpro.com site where you can download HitmanPro. Only the green button downloads SpyHunter. Also, if you are not willing to pay, SpyHunter can still be used to assist you in manual removal: after running a scan the program shows you all found malicious files and registry entries which you can then remove by hand. Of the other suggested programs, Malwarebytes Anti-Malware has a free version and HitmanPro allows for a 30-day free trial.
      If you want more alternatives, AdwCleaner (free) and Zemana AntiMalware (free trial) are worth a shot.

  2. Reply
    Peru lima - December 17, 2016

    gracias por su ayuda

  3. Reply
    shari - March 8, 2017

    I installed Malaware AntiMalware as suggested in this article and ran it. It removed a number of “pup”s but about 10 days after install “There is a Recommended Update for this PC” Pop-up showed up again.

    How can I get rid of it permanently

    1. Reply
      yt - March 15, 2017

      mouse over the taskbar icon for the pop-up, it will show something like C:\User\foo\bar which gives a clue to where the process running it is located. mine said it was in Appdata, but i couldn’t see the rest of the path just by mousing over.

      then i used the task manager method. ideally close everything else running in the background so there are less processes running and inspect the list of tasks for strange looking names or abnormal icons.

      in mine it had an outdated looking icon, i clicked it and it showed the process was from Appdata\Local\{02B834E4-2610-585C-4B88-7DB46FE0812C}. to find Appdata i had to click View and check “Hidden files” box. I deleted the folder titled “{02B834E4-2610-585C-4B88-7DB46FE0812C}” (abnormal name) and I’m waiting to see if the pop-up comes back.

      1. Reply
        tinamarie - July 15, 2017

        Did deleting that folder work to keep the annoying pop-up from coming back?

  4. Reply
    Scythemouse - June 20, 2017

    All useless.

  5. Reply
    Hunter - August 11, 2017

    I downloaded SpyHunter 4 and it found over 100+ objects. I stopped the scanning before it finished…. It wanted 39$ to remove everything it found. I tried uninstalling but before i could it offered a 75% discount.(I could buy it for 10$) Which i was gonna do….. But i also installed ADW cleaner. It didn’t find nearly as much, but for some unknown reason it actually removed Spyhunter from My computer. How strange.

  6. Reply
    Hunter - August 11, 2017

    So i scanned using MalwareBytes and it found 135 threats.(Most of these threats were from something called “Geek buddy”.) However what’s really interesting is that it classified Spyhunter-Installer.exe as a PUP.

    1. Reply
      Diana N - August 11, 2017

      Oh, Malwarebytes updated its criteria of PUPs (potentially unwanted programs) some months ago. You can read about it in their blog post. You may notice people in the comments section disagree with some programs marked as PUPs.
      As for AdwCleaner, it has been bought by Malwarebytes last year, so I imagine they share the same views now.

  7. Reply
    meme - August 29, 2017

    I just went through the logs of the update, and found out where the .exe for the recommended update popup is. For me, it was in C:\Windows\Temp\CR_06CD2.tmp , so if you have any problems with it continuing to pop up, it is likely somewhere in that temp folder. The 2 files in it are named “setup.exe” and “SETUP_PATCH.PACKED.7Z”, hopefully this will help some of you too!

  8. Reply
    Steve` - September 15, 2017

    I just checked and I had a very similar folder name with the same two files inside it. I’ve tried deleting it and am hoping it works! Thank you.

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